SENIOR UX DESIGNER
Cell: 804.873.5907 Email: kristenwebdesign@gmail.com
Portfolio: https://kristenwebdesign.myportfolio.com/
Leadership experience working with teams consisting of lead developers, designers, business analysts, product owners and product managers in fast-paced agile and Kanban environments
Senior UX Designer focused on web design and development experiences that are optimized on performance, usability, mobile first/responsive design and accessibility compliance
Web platform maintenance, user training, and process management expert
Design Software/Tools
Design Software/Tools
Adobe Creative Suite (Photoshop/Illustrator/InDesign/Behance/XD), Balsamiq Mockups, Figma, Sketch, Axure, Miro, FigJam
Web Application Platforms and Technologies
Development Tools Inspector, Sublime Text, Coda, FTP/SFTP, Google Web Fonts, TypeKit, Github Repository, WordPress Core Platform and Custom Plug-in Development, Adobe Business Catalyst, Magento 1 & 2-2.3, Drupal, MODx, jQuery, JavaScript, Bootstrap, HTML5, CSS, Joomla!, BigCommerce, NetSuite, Visual Basic, SQL, PHP7, JSON, API, Payment Processing Gateway Configuration and Management, Cvent, ClassMarker, CivicPlus, Brightcove Video Platform, Salesforce (Sales and Service Consoles), API Integrations and Configurations, Conveo, Marketo, Microsoft Dynamics 365
Mobile/Responsive Design and App Development
Design/Development Bizness Mobile App Design & Development, OpenMEAP Testing (functionality, look & feel) GenY motion, iOS simulator, Sauce Labs Browser & Device Testing, Airship Messaging, TestFlight Testing Platform
Accessibility WCAG 2.0/508 Compliance Software
Deque aXe PRO, Deque FireEyes, aXe Coconut, Voiceover, Color Contrast Analyzer (CCA), WCAG 2.0/2.1 Web Standards, W3C Markup Validation Service, W3C CSS Validation Service, The Web Standards Project, responsive web design best practices, semantic markup, JAWS, NVDA, PAC-PDF Accessibility Checker
EXPERIENCE SUMMARY
Visual Design & Front-End Development
Visual Design & Front-End Development
Creating and collaborating to create and manage design libraries, branding guidelines and color palettes, designing web UI templates and wireframes, mapping visual content strategy and user journeys, collaborating on across platform and senior level technology decisions, allocating and managing development and design resource teams on various public facing websites, creating and managing complex processes for release strategies, oversight for accessibility compliance and digital innovation throughout process development lifecycle.
Information Architecture and Design
Information Architecture and Design
Conduct research, planning, and consulting to achieve effective start to finish IT projects and re-platforming web projects of legacy sites to increase optimization and performance of assets and technologies for IT department. Collaborate and perform as lead designer on several teams consisting of platform architects, senior development leads, and programmers to create multi-platform solutions to solve organizational business gaps in current processes, enhance and create innovative future products.
Prototyping & User Centered Design
Step by step UX process-design activities that include; coordination, analysis and decision-making: Client discovery and requirements gathering, wireframe and mockup creation, production of hi-fi and lo-fi comps, clickable prototyping, user testing (defining personas, onsite facility and web-based user testing), A/B testing, analytic set-up and reporting, market research and defining target audience, stakeholder and user review and testing of prototypes, modifying design to meet technical and user feedback, working directly with developers to achieve results and optimal user experience, delivering presentations to users, stakeholders and upper management, product discovery sessions, agile practices and ceremonies.
PROFESSIONAL EXPERIENCE AVAILABLE UPON REQUEST.
EDUCATION & CERTIFICATIONS
Liberal Arts Associates Degree, J. Sergeant Reynolds Community College
Master OOUX (Object Oriented UX) Course and Certification
Microsoft Network Technology Program
MCTS, MCP, MCSA, MOS, Microsoft Trainer Certification
PrepMasters-Train the Trainer Program, Adult Education Specialist